Content and Community | What I’m doing with social media in 2011
byLooking back – Looking forward. Social media and social networking platforms open up doors to new relationships and often work well as tools for…
Business Development
Social Media is a Very Large Marketplace
byWhere Conversations Mean Business In the purest sense the social Web is a very large marketplace populated by people who come and go for the…
The Social Network | The Movie
byThe Social Network, the movie loosely documenting the development and meteoric rise of the popular social networking site Facebook, was a fine Hollywood movie;…
Generational Differences: Is Social Media Distracting Lawyers?
byIs social media distracting lawyers from the real work of developing new clients? A healthy little discussion on the Martindale.com Connected social network this…
Law Firm Cross-selling: The Art of Listening.
byNothing makes me more confused and frustrated than when I anticipate one thing and get something entirely different. When this happens I think that…
What Law Firms Can Learn About Delivering Happiness from Tony Hsieh | CEO Zappos
byIn these changing times, we all need fresh ideas and inspiration. Delivering Happiness delivers. Tony Hsieh’s recently released book, Delivering Happiness | A Path to…
Alternate Fee Agreements Meet Process Improvement
byFollowing my post on Alternative Fee Agreements for law firms and their clients I had one of those days where I wished I had…
Doing a Raindance: The Legal Sales and Service Organization Conference 2010
byIf you’re responsible for business development in your law firm or your own practice, whether a lawyer, managing partner, marketing or business development professional,…
Amazon: The Disney of Delivery
byWhere does your law firm stack up? Are you creating experiences or are you delivering “business as usual?” I wish I had some really…
Fear of Facebook? You decide.
by“Should I be on Facebook?” That is the first question lawyers often ask me these days. Followed by: “Should I trust Facebook?” and “Is…