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Holiday gifts for clients | Ideas for lawyers, law firms, marketers, and others…
This evergreen post offers law firms, lawyers, marketers, consultants, and other professionals an inside look at traditions, tips, and ideas for corporate holiday gift…
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How to choose a business development coach and step up your game
Posted by Jayne Navarre on Aug 21, 2016 in Best Practices, Business Development, Law firm culture | No Comments As a lawyer, you might…
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Discovering Client Service
Why do law firms struggle with client satisfaction? Perhaps it is because often times the work a lawyer does has such terribly high stakes—results…
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The College of Law Practice Management Futures Conference
For Immediate Release The College of Law Practice Management Futures Conference Adopts a TED Talk Format Chicago, Illinois – August 19, 2013 – College…
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Collaboration will be the next decade’s imperative
There are two very important words law firms need to talk about, right now, today—collaboration and competition (1) “Collaboration will be the next decade’s…
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Crack the Code: What The Apple Store can teach law firms about sales and service
The Apple Store is the most profitable retailer in America, generating an average of $5,600 per square foot and attracting more than 20,000 visitors…
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TURN OFF YOUR IPAD? | How digital natives COULD impact the future of the legal profession
Boarding a flight between Montreal and Miami yesterday I overheard a mother tell her son, who looked no more than 3-years-old, “Turn off your…
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Should Your Law Firm Have a Formal Training Process for Social Media Engagement?
In a nonscientific reader poll conducted for SmartBrief on Social Media, leading marketers (of all types) were asked: Does your company have a formal…
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Can a Law Firm Become a Social Business?
How are you preparing to take your law firm into the “Social Business” era? Perhaps this is the first time you’ve heard the term…
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The Heart and Soul of Your Law Firm | What Vendor Relationships Reveal
Today a package of materials from a new client of mine arrived overnight, first AM delivery. The delivery surprised me and exceeded my expectation…
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