Brand Strategy, Business of law, Client Service, Law Firm Administration, Social MediaNovember 20, 2017<November 21, 2017 10 For The Next Gen | An interview with Patrick Lamb of Valorem Law Group (Reprised) by Jayne Navarre The next-generation law firm is now. Some traditional law firms still struggle with change since this post was first published September 2012 – just…
Best Practices, Book Reviews, Brand Strategy, Client Service, Clients, IdeasJune 18, 2010<September 30, 2013 What Law Firms Can Learn About Delivering Happiness from Tony Hsieh | CEO Zappos by Jayne Navarre In these changing times, we all need fresh ideas and inspiration. Delivering Happiness delivers. Tony Hsieh’s recently released book, Delivering Happiness | A Path to…
Best Practices, Brand Strategy, Business Development, Clients, Law Firm CMO, StrategyApril 21, 2010<November 29, 2012 Amazon: The Disney of Delivery by Jayne Navarre Where does your law firm stack up? Are you creating experiences or are you delivering “business as usual?” I wish I had some really…