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    Crack the Code: What The Apple Store can teach law firms about sales and service

    ByJayne Navarre May 21, 2012April 11, 2026

    The Apple Store is the most profitable retailer in America, generating an average of $5,600 per square foot and attracting more than 20,000 visitors a week, according to author Carmine Gallo, The Apple Experience: Secrets…

    Read More Crack the Code: What The Apple Store can teach law firms about sales and serviceContinue

  • Business Development | Client Service | CMO | Professional Development | RainDance

    DLA Piper: What’s in the secret sauce? Shhh…Sales…

    ByJayne Navarre April 24, 2012April 11, 2026

    On a typical day, Catherine Zinn sits in on a lot of meetings. She meets with existing clients, new clients, firm executives, and partners. After a full day of meetings, she represents the firm at…

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  • Best Practices | Book Reviews | Brand Strategy | Client Service | Clients | Ideas

    What Law Firms Can Learn About Delivering Happiness from Tony Hsieh | CEO Zappos

    ByJayne Navarre June 18, 2010April 11, 2026

    In these changing times, we all need fresh ideas and inspiration. Tony Hsieh’s recently released book, Delivering Happiness | A Path to Profits, Passion and Purpose, is destined to be a classic Gen X must read…

    Read More What Law Firms Can Learn About Delivering Happiness from Tony Hsieh | CEO ZapposContinue

About VMO

Jayne Navarre

Jayne Navarre

Jayne Navarre is a marketing consultant who specializes in helping lawyers and law firms develop business through smart marketing strategies and social media.

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Social.lawyers: THE BOOK

Social.lawyers: THE BOOK
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