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Category: Law Firm Administration

Best Practices (64) Blogging (22) Brand Strategy (18) Business Development (42) Business of law (28) Clients (15) CMO (48) Communications (40) Facebook (20) How-To (14) Ideas (48) Marketing (26) Marketing Communications (48) Online Tools (27) Opinion (20) social.lawyers (18) Social Computing (23) Social Media (41) Social Media Policy (19) Social Networking (37) Social Web (13) Strategy (21) Technology (21) Web 2.0 (29)

  • Holiday gifts for clients | Ideas for lawyers, law firms, marketers, and others…

    Holiday gifts for clients | Ideas for lawyers, law firms, marketers, and others…

    September 3, 2020

    This evergreen post offers law firms, lawyers, marketers, consultants, and other professionals an inside look at traditions, tips, and ideas for corporate holiday gift…

  • Next Generation Law Firm Focuses on Client Satisfaction

    Next Generation Law Firm Focuses on Client Satisfaction

    November 20, 2017

    Posted by Jayne Navarre on Nov 20, 2017 in Brand Strategy, Business of law, Client Service, Law Firm Administration, Social Media | No Comments…

  • Prime addresse$, billable hour$ and cross-$elling are DEAD

    Prime addresse$, billable hour$ and cross-$elling are DEAD

    October 29, 2012

    The Adam Smith, Esq. blog, published by Bruce MacEwen, covers the topic of law firm economics really well. His latest series on Growth is…

  • TURN OFF YOUR IPAD? | How digital natives COULD impact the future of the legal profession

    TURN OFF YOUR IPAD? | How digital natives COULD impact the future of the legal profession

    April 4, 2012

    Boarding a flight between Montreal and Miami yesterday I overheard a mother tell her son, who looked no more than 3-years-old, “Turn off your…

  • Law Firm Management Ideas | The Benevolent Dictator

    Law Firm Management Ideas | The Benevolent Dictator

    August 22, 2011

    Listening to a law firm administrator explain how he handles internally sensitive issues at his law firm over a business dinner one evening, I…

  • Can a Law Firm Become a Social Business?

    Can a Law Firm Become a Social Business?

    August 3, 2011

    How are you preparing to take your law firm into the “Social Business” era?  Perhaps this is the first time you’ve heard the term…

  • Just Being Social | by Jay Strother for Legal Management March/April Edition

    Just Being Social | by Jay Strother for Legal Management March/April Edition

    April 11, 2011

    If you’re looking for the latest “buzz” about social media ethics and professional responsibility for lawyers (and their employees), I highly recommend Jay Strother’s…

  • The Heart and Soul of Your Law Firm | What Vendor Relationships Reveal

    The Heart and Soul of Your Law Firm | What Vendor Relationships Reveal

    January 18, 2011

    Today a package of materials from a new client of mine arrived overnight, first AM delivery. The delivery surprised me and exceeded my expectation…

  • Online Reputation Management: What JetBlue can teach law firms.

    Online Reputation Management: What JetBlue can teach law firms.

    August 14, 2010

    There are several things law firms can learn from the recent publicity of the JetBlue incident, particularly in the context of the social Web…

  • Should the managing partner of a law firm publish a blog?

    Should the managing partner of a law firm publish a blog?

    August 18, 2009

    by virtualmarketingofficer How realistic is it for a law firm managing partner to publish a blog? Maybe a better question to ask is “How…

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