Best Practices, Business Development, ClientsJuly 6, 2010<July 6, 2010 Law Firm Cross-selling: The Art of Listening. by Jayne Navarre Nothing makes me more confused and frustrated than when I anticipate one thing and get something entirely different. When this happens I think that…
Business of law, Law Firm CMO, Raindance 2010May 29, 2010<November 29, 2012 Alternative Fee Agreements: The truth beyond the lore. by Jayne Navarre Thinking about the best way to structure that Alternative Fee Agreement your client is requesting? Well, it may take some time up front and…
Law Firm CMO, Law Firm Communications, Online Tools, Social Web, social.lawyersMay 21, 2010<November 29, 2012 Social Web “consumption, familiarity and use” by in-house lawyers: survey released by Jayne Navarre As a marketer I rarely, if ever, try to “convince” a law firm or lawyer that social media and networking is something they MUST…
Best Practices, Marketing Communications, Social Networking, social.lawyersApril 28, 2010<November 29, 2012 Too Busy For Marketing? Tap Into Your Social Web Communities. by Jayne Navarre Who has time for business development when you’re really busy with client work? Since the beginning of 2010 I’ve been struggling to balance the…
Best Practices, Social Media PolicySeptember 13, 2009<November 29, 2012 Liablity in Social Media by Jayne Navarre I write social media policies and guidelines for law firms. Somewhere near the bottom of the 15 point executive summary I include: “Do not…